One line impactful title

A sentence about the project

User Interviews helps teams run participant research, and the Research Project Creation Agent replaces its multi-page setup with a conversational AI experience.

I was the sole product designer on this project, working alongside a PM and 5 engineers from research and discovery in late 2025 through general availability in June 2026.

App screenshot
Gif preview of the app

The agent turns a plain-language study description into a live draft, built tool call by tool call as the conversation happens.

Chat on the left panel, the draft visibly assembling on the right.

Image

Problem

Setting up a research project requires expertise that non-researchers often didn't have

Setting up a research project meant working through multiple pages of decisions that non-formally trained researchers often couldn't make on their own. We wanted a way to help this group create research projects more confidently and quickly.

Image

Insight

Early discovery research established a two-phase model…

Earlier research had established that researchers think in two phases: draft quickly, then review before launch. Early prototypes built that as two discrete steps. Testing showed a problem: people felt abandoned when the collaborative chat cut over into a separate review mode. The two-phase model described what researchers wanted to accomplish, not how the product needed to be structured — what they actually wanted was a continuous loop, draft and review interleaved in one experience. We rebuilt around that instead.

Image

Insight

…testing revealed it wasn't that clean; researchers wanted the product to support a continuous draft & review loop

People felt abandoned when the collaborative chat cut over into a separate review mode.

The two-phase model described what researchers wanted to accomplish, not how the product needed to be structured.

What researchers actually wanted was a continuous loop, draft and review interleaved in one experience. We rebuilt around that instead.